Client
Smile & Pay
Discover how Smile&Pay scales compliance operations with Ondorse
CLIENT
Smile & Pay
ABOUT
Smile & Pay is a fintech company that offers credit card payment solutions for professionals and merchants such as restaurants, hotels, doctors, franchisees, and taxis. Smile&Pay is approved by the ACPR as a payment institution and is therefore subject to AML/CFT obligations.
INDUSTRY
Fintech
WEBSITE
Number of compliance experts:
7
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Life before Ondorse
- Before a strategic turnaround, Smile&Pay’s compliance team was using internally built compliance software.
- Smile&Pay devoted 3 years and significant engineering resources to build this compliance software.
- As sales operations scaled, this compliance software lagged behind increasing volumes of new customers. Ops automation was a need-to-have.
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- Smile&Pay first used Ondorse to identify compliance risks in their existing customer base.
- Beyond identifying risks, Smile&Pay used the risk distribution dashboard to prioritize remediation efforts starting with the riskiest segment of customers.
- Smile&Pay also uses Ondorse to onboard new business customers at scale with Ondorse’s white-label onboarding portal and automatic decision workflows.
“Ondorse suits both our needs and company culture. Thanks to Ondorse, we have set up automated workflows that save us time and increase control over our database"
Othmane El Karmaoui
Smile & Pay
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TAKEAWAYS
Results with Ondorse
“For me, in three words, Ondorse means simplicity, efficiency, and results”
Othmane El Karmaoui
Smile & Pay