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Smile & Pay

Discover how Smile&Pay scales compliance operations with Ondorse

Aymeric Boëlle
5 min read
IN THIS ARTICLE

Life before Ondorse

How Smile & Pay uses Ondorse

Results with Ondorse

CLIENT

Smile & Pay

ABOUT

Smile & Pay is a fintech company that offers credit card payment solutions for professionals and merchants such as restaurants, hotels, doctors, franchisees, and taxis. Smile&Pay is approved by the ACPR as a payment institution and is therefore subject to AML/CFT obligations.

INDUSTRY

Fintech

WEBSITE

Smile & Pay

Number of compliance experts:

7

Library of scans and remediation used by Smile & Pay

Company out of business

Credit scoring

ID document expiry

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Life before Ondorse

  • Before a strategic turnaround, Smile&Pay’s compliance team was using internally built compliance software. 
  • Smile&Pay devoted 3 years and significant engineering resources to build this compliance software.
  • As sales operations scaled, this compliance software lagged behind increasing volumes of new customers. Ops automation was a need-to-have.

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Everything you need to know about how to setup ODD and increase your level of compliance

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How Smile & Pay uses Ondorse

  • Smile&Pay first used Ondorse to identify compliance risks in their existing customer base.
  • Beyond identifying risks, Smile&Pay used the risk distribution dashboard to prioritize remediation efforts starting with the riskiest segment of customers.
  • Smile&Pay also uses Ondorse to onboard new business customers at scale with Ondorse’s white-label onboarding portal and automatic decision workflows. 
“Ondorse suits both our needs and company culture. Thanks to Ondorse, we have set up automated workflows that save us time and increase control over our database"

Othmane El Karmaoui

Smile & Pay

Library of scans and remediation used by Smile & Pay

Company out of business

Powered by:

Company Data

Credit scoring

Powered by:

Credit Scoring

ID document expiry

Powered by:

ID. Verification
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TAKEAWAYS

Results with Ondorse

  • 17k business scanned with minimal data points
    For every customer: company registration number, product used, and documents of mixed quality.
  • 30 data points identifying compliance gaps and risk markers
    Data points included PEP/SL, Expired documents (ID), Missing documents, Countries, Incorporation, Persons residency, Business closed, Activity…
  • Completed under 2 weeks
    Smile&Pay sent batches of customers on a daily basis over a period of 2 weeks to visualize a complete risk distribution of the customer base.
“For me, in three words, Ondorse means simplicity, efficiency, and results”

Othmane El Karmaoui

Smile & Pay

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